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Ms Felicity Besong Tabi
Head of Department


Departmental Research Focus

The vision of the Department of Social Work is to be innovative, dynamic and committed to excellence in education through providing conducive/enabling learning environments that value diversity, creativity and critical analytical thinking (with a client based approach).
Our mission is to prepare students for practice that is responsive to the socio-economic needs and cultural diversity of the country within a framework emphasizing professional ethics, Social justice, equality, strengths and community participatory development.
The philosophy of the Department mainly is to enhance professional capacity and competence of students of the Department through wide exposure to the concepts, theories and practice of social work. This professional competence training will provide the enabling environment for working effectively in both the public and private sectors of the economy.

Core Values of the Department:

Academic Excellence
Professional Integrity
Social Justice

  1. Team work
  2. Equity
  3. Creativity

vii.       Community service

Upon completion of the course, every student is expected to be able to;

  1. Develop and maintain professional social work relationships with clients systems.

Range: Includes individuals, families, groups, communities and organisations.

  1. Assess client systems social functioning

Range: Social functioning includes roles, needs, interactions, strengths, challenges and aspirations.

  1. Plan and implement appropriate social work intervention strategies and techniques at micro, mezzo and macro levels.

Range: Micro level refers to the individual, family and small, informal group, Mezzo level refers to formal organisations, groups and networks.  Macro level includes broader levels of community and society as well as international and global spheres.

  1. Access and utilise resources appropriate to clients systems’ needs and strengths.

Range: Resources may include physical, financial, technological, material and social, as well as relevant professionals and persons

  1. Produce and maintain records of social work interventions, processes

and outcomes.

Range: Records include, for example situational analyses, assessments, process, progress and statutory reports as well as correspondence relation to client systems.

  1. Evaluate the outcomes of social work intervention strategies, techniques and processes.
  2. Terminate social work intervention.
  3. Negotiate and utilise and contracts during social work intervention.
  4. Demonstrate social work values while interacting with human diversity

Range Human diversity Includes race, culture religion, ethnicity, language, sexual orientation, political orientation, age, differential abilities and socio-economic status.

  1. Appraise and implement the ethical principles and values of social work.
  2. Use, plan and execute social work research.

Range: Includes knowledge and appropriate application of the various research designs and methodologies used.

  1. Work effectively with social workers and members of inter-sectorial and multi- and/or inter-disciplinary teams in social service delivery.
  2. Identify, select and implement various techniques, methods and means of raising awareness, developing critical consciousness about the structural forces of oppression, exclusion and disempowerment, and use such awareness to engage people as change agents.
  3. Analyse human behaviour with regard to the intersections of race, class, culture, ethnicity, gender, differential abilities and sexual orientation.
  4. Critically appraise social welfare and social work from a global, regional (African) and national perspective.
  5. Critically appraise the current status and position of the social work profession within the Swaziland welfare context.

Apply and uphold the basic values and principles enshrined in the Bill of Rights in the Swaziland

  1. Constitution in relation to social work service delivery.

Relevant sections include the Non-Profit organisations Act, the Social Services Professions Act, the National Advisory Council’s Act, the Social Assistance Act, the Basic conditions of Employment Act, the Skills Development Act, the Labour  Relations Act and Agreements such as the International convention on economic, Social and Cultural Rights and the African Charter on Human and People’s Rights.

  1. Demonstrate understanding of how social policies and legislation on social issues impact on these issues and how to use legislation ethically and accountably in order to protect and improve the quality of life of client systems from a social work perspective.

Range Pertinent social issues may include poverty, unemployment, HIV/AIDS, child abuse and neglect, drug abuse, disabilities, domestic violence, prostitution, compulsive gambling crime and abuse.

  1. Demonstrate understanding of how social welfare policy and legislation are developed and influenced.
  2. Demonstrate understanding of the roles, functions, knowledge and skills for effective social work supervision and consultation.
  3. Demonstrate understanding of roles, function, principles and characteristics of management and administration within social service delivery.
  4. Formulate a business plan for the funding of to fund social services.
  5. Identify the influence of the relationship between socio-political and economic factors on social services.
  6. Demonstrate understanding of the roles and functions of the social worker within relevant statutory frameworks.
  7. Identify how social security is used optimally for the benefit of client systems.
  8. Identify the purpose, functions and principles of social work within the social development paradigm.