Applications are invited from suitably qualified candidates to provide a welcoming, efficient, and customer-focused front-of-house reception service for students, staff, and visitors to the Eswatini Medical Christian University.
Key Performance Areas
Provide a welcoming. Courteous and efficient reception service for students and visitors.
Ensure that the reception area is welcoming. Attractive and comfortable for visitors at all times and that, when.
appropriate, arrangements are made to meet individual needs.
Respond to enquiries from personal callers.
Direct students and visitors to appropriate locations on the site.
Receive, record, and pass on enquiries to the appropriate person in a timely, efficient and courteous
Provide a service for the receipt and distribution of forms/leaflets and other information to students, staff, and visitors, as required.
Carry out a range of administrative tasks to support the University.
Qualifications and Experience
Diploma in public relations/marketing management or equivalent. Minimum 3years’experience as a Receptionist.
Knowledge of customer service principles and practices.
Good verbal and written communication skills Professional personal presentation
Good customer service orientation
Excellent information management Attention to detail
Applications accompanied by detailed resumes, three referees, and certified copies of tertiary qualifications should be directed to:
Eswatini Medical Christian University PO Box A624
Email address.: firstname.lastname@example.org
NB: Only shortlisted candidates will be contacted.